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Storing vital products with care

Purpose and strategy

Storing vital products with care.

Our purpose explains our relevance for society at large, and this is determined by what we store: products that meet the basic human needs of a growing population. And how we store these products: with the utmost care. We fulfill our purpose by being performance driven. We do this by excelling in sustainability, service and efficiency. In this way we contribute to society, every day. 

The global population is increasing and becoming more affluent in general. Vital products like energy, food, and chemicals are in growing demand. As the world’s leading independent tank storage and infrastructure company, we connect supply and demand for these products and enable the delivery of products that are vital to the economy and the daily lives of people around the world. To do so, we operate a global network of storage terminals at strategic seaport locations along major trade routes. 

Storing vital products

We help provide the energy that allows people to cook, heat their homes and travel around. Chemicals for the production of many different products. Today’s world is in the midst of a profound transformation with the energy and feedstock transitions and the revolution in digital technology. Our long-term success depends on our ability to innovate and respond to changing demands from society and the markets in which we operate. Vopak is developing new infrastructure solutions to actively contribute to the global energy and feedstock transitions, which can only succeed with adequate storage and infrastructure solutions. 

...with care

We strive to be a responsible member of society and the communities in which we operate. We are mindful of the potential impact of our business activities on people’s safety, health and well-being and on the environment.

storing vital products with care

Our Strategy

Vopak operates a global network of terminals worldwide. Around the world, we connect the supply of and demand for vital products and resources. Energy that allows people to cook, heat their homes and travel the world. Chemicals for many useful products. We ensure the safe, efficient and clean storage and handling of such vital products. This way, our contribution to the world extends far beyond storage alone. Vopak is excited to be at the heart of the energy transition. The energy transition requires new supply chains connecting supply and demand around the world. We believe adequate storage and infrastructure solutions are critical for its success. Our customers – and potential new partners – play a key role in this transformation, as they are large producers and users of energy and feedstocks. Our customers count on us, for enabling them to optimize these new energy and feedstocks flows for the benefit of business and society.

Vopak's role in different value chains

We ensure safe, clean and efficient storage and provide infrastructure services in different value chains for chemicals, oil, gases, biofuels and vegoils in three end markets: energy, manufacturing and food & agriculture. We serve countless people and communities around the world as end-users of these different value chains. These value chains span from production of feedstock to end-user distribution. Our terminal infrastructure plays a key role in connecting our customers’ products to their markets.

strategic terminal types

New energy & feedstocks

Vopak is developing infrastructure solutions for the world’s changing energy and feedstock systems. Our strategy for zero- and low- carbon new energies and feedstocks is to facilitate new supply chains for hydrogen and ammonia, CO2, sustainable feedstocks and biofuels, as well as develop flow batteries. Vopak has made its first investments in hydrogen and ammonia and is exploring further opportunities in Europe, Asia and the Americas. In Europe and Asia, we are also exploring the potential of flow batteries.

Gas terminals

Vopak is expanding its gas storage – in response to increased demand from petrochemical producers, gas-fired power plants and the transportation sector. Vopak continues to contribute to the energy transition by introducing new infrastructure for cleaner conventional fuels and feedstocks like LPG and LNG. We own and operate LPG terminals in the Netherlands, China, Canada and Singapore; we have LNG facilities in Colombia, Mexico, the Netherlands and Pakistan.

Industrial terminals

Petrochemical clusters are becoming larger and more complex, making logistics integration even more crucial. Because of this, many petrochemical clusters adopt the ‘industrial terminal’ model; industrial terminals tend to have a single operator, typically serving multiple plants at the same time, making it easier to optimize terminal logistics. Usually, industrial terminals have long-term customer contracts – since terminals are fully integrated into the customer’s facility. Vopak operates industrial terminals in the US, Europe, Middle East, Asia and China.

Chemical terminals

Demand for chemicals storage is growing. Vopak operates a global network of chemicals terminals; in particular, we have a strong presence in key hub locations, including Antwerp, Rotterdam, Singapore and Houston. Besides pursuing growth opportunities, we are also looking at ways of operating our terminals more efficiently and further strengthening customer service.

Oil terminals

Vopak operates oil hub terminals located strategically along major shipping routes, where suppliers, customers and traders are active. These include Rotterdam, Fujairah and the Singapore Straits. We also play an important role in ensuring countries with structural oil supply deficits have adequate access to energy imports. These include countries such as Canada, Brazil, Mexico, South Africa, Indonesia and Australia.

The products we store

We store and handle a variety of liquid products.These include: Chemicals (methanol, xylenes, styrene, alpha olefins, mono-ethylene glycol (MEG)); Gas (LNG, LPG, ethylene, butadiene, ammonia); Oil products (crude oil, fuel oil, diesel, jet fuel, gasoline, naphtha); Vegoils and biofuels.

As an independent service provider, we do not own the products that we store for our customers. 

Our customers

Our customers are producers, manufacturers, distributors, governments and traders. They include leading international, regional and national chemical and energy companies. Vopak’s terminals connect directly with national grids and distribution networks. In many cases, we handle feedstock (products used in industrial processes); in others, products go directly to end-users. 80% of our revenue comes from take-or-pay storage fees paid by customers. Vopak’s ambition is to be a strong link in customers’ supply chains. Much of our business is long term: typically, contracts for gas last 5-20 years. Chemicals and oil tend to be shorter term, with contracts of 0-5 years.

We always try to meet our customers’ needs and expectations, enabling them to reach their present and future goals and ambitions. Customer loyalty is of the utmost importance for us while maintaining a healthy profit.

Our suppliers

Our suppliers vary from global qualified vendors, used for equipment and IT automation, to local service and construction suppliers. We aim for long-term partnerships and ensure continuous improvement on quality, efficiency and safety. In line with our Sustainability Policy and Vopak’s Code of Conduct, our suppliers, contractors and their sub-tier suppliers and contractors adhere to our Supplier Code.

Vopak has assessed the exposure of its suppliers to any material first-order physical climate change impacts. Our industry is supplied by many different vendors, based in many different locations with limited first order physical climate change impacts. As we are not dependent on large individual vendors or suppliers, switching between vendors and suppliers is within our industry relatively easy.